Privacy and PoliciesPlease click the links below to go directly to the subject for which you are looking. Policy Sections
- Minimum Order
- Credit Card Information
- E-mail Address
- Claims Against Company
- Contact Information
Net 30 or payment by credit card on website.
Shipping/DeliveryPan American Tool Corporation ships all orders: F.O.B. our plant, Fort Lauderdale, Florida.
Minimum OrderMinimum order $50.00. All prices quoted in U.S. dollars. Overseas shipments available at an additional freight charge. C.O.D. shipments plus $12.50.
WarrantyPan American Tool Corporation tools are guaranteed against all defects in material or workmanship, when used for the purpose for which the tool was designed.
ClaimsAll claims must be made no later than 10 days after receipt of merchandise.
ReturnsReturns will be accepted prior to the payment date if prior authorization is obtained from Pan American Tool Corporation, the product is in resalable condition and is in the original package with sales receipt or invoice. Credit will be issued based on customers purchase price for the returned product less any applicable restocking charges, freight, or other expenses of return to Pan American Tool Corporation or disposal. Orders that were factory special orders or otherwise fabricated and altered to accommodate customer are not returnable.
Pan American Tool Corporation needs to collect your name, address, e-mail address and your phone number in order to ship your order, verify your credit card and contact you if we have a problem. Pan American Tool Corporation will never sell your personal information to any third party for any reason what so ever. Pan American Tool Corporation protects your information while in our database with all of the most up to date firewall Internet security. If you are using a browser like Internet Explorer or Netscape it will transmit your data in an encrypted form, this makes it almost impossible for someone to capture your information.
Credit Card InformationPan American Tool Corporation treats your credit card information with the highest level of security. We use a (SSL) Secure Socket Layer Technology. This is the most advanced form of security for credit card transactions over the Internet. The way this technology works is when you enter any sensitive information when it leaves your computer it gets mixed up. The information stays mixed up until it reaches our secure server. Once in our server it is put back in order by the same source that mixed it up and then used for its intended purpose. The data cannot be read while being transferred and the only source that can unscramble it is the source that scrambled it to start with, and that is located on our server. After your order is shipped and we have received payment from our merchant Pan American Tool Corporation destroys all credit card information. This means the total time your information is retained in our secure server is approximately 72 hours.
E-Mail AddressPan American Tool Corporation understands that just because you purchase a product from us does not mean you want your e-mail box filled with a million messages from every site on the web. So here is our short and simple e-mail policy. Pan American Tool Corporation will never sell your e-mail address to any company for any reason. The only mail you will receive is from our site. The only way you will receive mail from us is if you choose the opt-in option on our shopping cart page, or in the event you make a purchase we send your invoice via e-mail.
SecurityPan American Tool Corporation uses two types of security. The first type is called (SSL) Secure Socket Layer technology. This technology scrambles all your personal information once it leaves your computer and our server puts it back together once it arrives. During its travels it cannot be read. The second type of security we use is called (a FIREWALL). This type of software is widely used in today's market. It is simple the way it works. Our systems are always running and always talking to each other. When an outside source is trying to see our information this software simply denies access. It uses several other very detailed programs to scramble and block privileged information but in simple terms if they don't need the information chances are very good they are not going to get it.
Terms and ConditionsYour Agreement with Pan American Tool Corporation
Following are the terms and conditions that govern your use of this site.
THESE TERMS AND CONDITIONS OF USE CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND PAN AMERICAN TOOL CORPORATION ("PAN AMERICAN TOOL CORPORATION" "WE" OR "OUR"). PLEASE READ THIS AGREEMENT ("AGREEMENT") IN ITS ENTIRETY BEFORE YOU CONTINUE TO USE THIS WEBSITE OR PLACE ANY ORDERS. BY CLICKING ON THE SUBMIT BUTTON ON OUR SHOPPING CART CHECKOUT PAGE STIPULATES AGREEMENT TO THE FOLLOWING TERMS AND CONDITIONS AND BY USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE, PLEASE CLICK YOUR BACK BUTTON AND LEAVE THIS SITE TO DECLINE THIS AGREEMENT.
OwnershipThis website is owned and operated by Pan American Tool Corporation. All of the content featured or displayed on this website, including, but not limited to, text, graphics, photographs, images, moving images, sound, illustrations and software ("Content"), is owned by Pan American Tool Corporation, its licensors and its content providers.
All elements of Pan American Tool Corporation website, including, but not limited to, the general design and the Content, are protected by trade dress, copyright, moral rights, trademark and other laws relating to intellectual property rights. Except as explicitly permitted under this or another agreement with Pan American Tool Corporation, no portion or element of this website or its Content may be copied or retransmitted via any means and this website, its Content and all related rights shall remain the exclusive property of Pan American Tool Corporation or its licensors unless otherwise expressly agreed. You shall indemnify Pan American Tool Corporation, its affiliates and licensors against any losses, expenses, costs or damages incurred by any or all of them as a result of your breach of the terms of this Agreement or your unauthorized use of the Content and related rights.
Claims Against CompanyIn the event you make a claim against Pan American Tool Corporation you agree to the following:
By using this site you agree that all items in this agreement shall be interpreted, construed and governed by the laws of the State of Florida, USA, without reference to its laws relating and not including the provisions of the 1980 United Nations Convention on Contracts for the International Sale of Goods. Venue for all disputes arising under this agreement shall lie exclusively in the circuit courts of the State of Florida or the Federal District Courts of the middle district of Florida. (As permitted by law) and each party agrees not to contest the personal jurisdiction of these courts.
DisclaimersTHIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND PAN AMERICAN TOOL CORPORATION EXCLUDES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. THE FUNCTIONS EMBODIED ON, OR IN THE MATERIALS OF THIS WEBSITE ARE NOT WARRANTED TO BE UNINTERRUPTED OR WITHOUT ERROR. YOU, NOT PAN AMERICAN TOOL CORPORATION, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION DUE TO YOUR USE OF THIS WEBSITE.
Pan American Tool Corporation uses reasonable efforts to ensure the accuracy, correctness and reliability of the Content, but we make no representations or warranties as to the Content's accuracy, correctness or reliability.
There may be links to other websites from the Pan American Tool Corporation website; however, these other websites are not controlled by Pan American Tool Corporation and we are not responsible for any content contained on any such website or any loss suffered by you in relation to your use of such websites. You waive any and all claims against Pan American Tool Corporation regarding the inclusion of links to outside websites or your use of those websites.
Some US states and foreign countries do not permit the exclusion or limitation of implied warranties or liability for certain categories of damages. Therefore, some or all of the limitations above may not apply to you to the extent they are prohibited or superseded by state or national provisions.
Contact InformationIf for any reason you need to contact us please send your mail to the e-mail address below or call our toll free number.
Customer service: [email protected]
Or call us at 1-800-423-2764